Terms & Conditions

Standard within Australia
Please allow 2 - 4 days for your order to be processed. 
All orders will be sent via Australia Post with tracking number. Flat rate of $8.00 anywhere in Australia. Signature on delivery option is available at an extra cost of $2.95. Delivery please allow 2-7 days from Adelaide, South Australia.
Please note: If you do not choose the 'signature on delivery' option Lorenza Jewellery will not be liable should Australia Post lose your parcel. 
Contact Australia Post on 137978 should this happen.

Express within Australia

Please email or add a note to seller in checkout if you require this option.

Available at a cost of $10.00 flat rate. 'Signature on delivery' option is at an extra cost of $2.95 if required.

International Shipping
Standard International shipping rates are available with tracking number to some countries.  Approx rates $20-$28 depending on the zone.

Our returns policy
Due to Hygiene reasons jewellery cannot be returned for refund or exchange due to change of mind.
Great care is taken to ensure your goods arrive safely, however, in the unfortunate case that an item is damaged on arrival, please notify us immediately at lorenzajewel@gmail.com.