Free shipping when you spend $80 + Australia-wide

Shipping & returns


Shipping within Australia
Please allow 2-4 days for your order to be processed. 
All orders will be sent via Australia Post Standard postage with tracking number. Flat rate of $8.50 anywhere in Australia (this option does NOT include Signature on delivery).
Standard shipping SIGNATURE ON DELIVERY INCLUDED  - $11.00
EXPRESS shipping option within Australia is available at checkout....rate $11.50. (does NOT include signature on delivery)
EXPRESS shipping SIGNATURE ON DELIVERY INCLUDED  $13.00
Please allow 2-7 days over and above processing time from Adelaide, South Australia. 
            
Please note:  If you DO NOT choose SIGNATURE ON DELIVERY INCLUDED options for either Standard Shipping or Express Shipping Lorenza Jewellery will NOT be responsible should Australia post lose your parcel or it is stolen once delivered to the address given at checkout.  
Contact Australia Post on 13 79 78 should this happen.
International shipping rates are $20-$28 depending on your country's zone. Your package will be sent via standard international shipping and includes tracking. Delivery time is  usually 6+ days which does not include time in customs-this will vary from country to country.
 
Our returns policy
Due to Hygiene reasons jewellery cannot be returned for refund or exchange due to change of mind. Please choose carefully.
Great care is taken to ensure your goods arrive safely, however, in the unfortunate case that an item is damaged on arrival, please notify us immediately at lorenzajewel@gmail.com.  Return postage will be responsibility of purchaser.